GEM Set-up Help Page for UNITY

From 07 April 2008 UNITY will use Group Calendar for all organised events

Download your copy from the Group Calendar page here

GEM will no longer be used from this date and all members are asked to download and use Group Calendar






GEM Help

Installation

Things to note:

  • It is essential that you install the latest version of GEM and keep it up-to-date. This is best installed through the main website here
  • When you install GEM it sets the channel NOT to UNITY but to a default channel which you will need to remove

Check these settings first:

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Click on OPTIONS once installed and ensure that the following is in place:


Channel Password Alias Slash
unity united UNITY U

Delete any other DEFAULT channels and check that the UNITY channel is the only one listed

The slash is the channel identifier you use to chat on.

Set GEM up to use ‘U’, so when you type /u message it appears in the /unity channel, same as /g message, appears in Guild Chat.






Fault Finding

GEM offers an excellent Forum to find information and incompatibilities. These are normally caused just after a WoW Patch update, but the new versions of GEM come out soon afterwards to keep up with Blizzard.

If you still have problems:

  • Remove any similar add-ons like 'Group Calendar' etc before installing GEM
  • Check you have the latest version of GEM installed here
  • GEM must be installed in the same place as your Warcraft installation (check drive letter and path is correct)
    • e.g. You can see The WoW files installed here - C:\Program Files\World of Warcraft\wow.exe and that GEM is installed here - C:\Program Files\World of Warcraft\Interface\AddOns\GuildEventManager2
    • You may find that these reside on another drive like D:\ or E:\ as WoW can be installed in any location
  • Check the picture above (which shows a 'typical' UNITY set-up for GEM) and compare it to your installation
  • Make sure you have deleted the DEFAULT GEM channel and only have the UNITY channel showing

This should resolve 90% of all issues, but if you still have problems:

  • Disable all add-ons apart from GEM and re-test (this would indicate an add-on clash)
    • Information on add-ons can be found here
    • Follow the Guide under 'Finding the faulty AddOn' on the WoWwiki page
  • Check the GEM Forum to see if yours is a known issue here
    • Click GEM Support to read information relating to Guild Event Manager
  • Post a screen-shot (or email this here) of your OPTIONS page in GEM and list the specific issues you are experiencing and we will see if we can resolve the problem with the use of the technical bods within UNITY






FAQs from the GEM Website

Q : I don't see events of other people, and others don't see mine.

  • Are you sure you are on the same channel (check GEM options) ?
  • Are you sure you don't have joined more than 9 channels (there is a limit of 9 or 10 channels you can join) ?
  • Are you sure your PC's clock is correctly set ?
  • If you still don't see events, try "/gem debug 1", it will show a new TAB, look at the debug log (screen-shot it) for warnings or event related messages, then contact me.

Q : I see garbage on my channels, like "01…"

  • Check if the channel you see garbage is the same than the one in your GEM config.
  • Maybe you have changed the channel with a character, and changed reroll.
  • Leave the garbaged one with a /leave ChanNum.
  • In v2.0, channel will be saved per char, so you will not have this problem any more.

Q : I just subscribed to an event, but I don't appear in the list, nor the titulars count has changed.

  • If the leader of the event is not logged, all commands (subscribe, unsubscribe, …) are stored and broadcasted to every person in the channel (and each time someone logs in).
  • In order to see your subscription in the list (and titulars count increased/decreased), you must wait until the leader logs. When he does, all commands are flushed and he processes them, in the order they were submitted.
  • Look at the colour codes, they help you know in which state you are.

Q : All those stored commands don't flood the channel when someone (or the leader) logs in ?

  • No, there is an algorithm that makes people to sent commands at different time when someone joins, and if a known command has just been sent, the sent from your side is cancelled.
  • There is also a maximum of commands that can be sent per second, so you are not (less) flooded..

Q : I don't like the subscribers sorting modes available. I want something else, custom.

  • Well, that's where the Sorting plug-in system comes in ! Look at the "GEM_sort_stamp.lua" file, there is all you need to make your own plug-in (there is no need for the plug-in to be installed on each player's computer, only on the leader's one).
  • Simply make a new add-on with a .toc file, that depends on GuildEventManager, and you're done. The plug-in will be loaded by GEM, and you'll be able to choose your custom sorting in GEM's "Create new Event" tab..

Q : I have a lua error, but I cannot tell you the file/line it occurred

Q : When I link an item to the GEM channel, it displays the name only.

  • For links to be sent, you must use the SlashCmd specified in GEM config. If you speak using /# (# being GEM's channel number), it will not work.

Q : I don't see anybody in the Members list, and the list populates very slowly. Also, I always see "N/A" for people's location.

  • This is to greatly reduce traffic in the channel. Each player sends his personal informations ONLY when he changes of zone, NOT when someone logs in (otherwise every single player will have to send his current info upon each login, which causes too much traffic).
  • Because of this, the first time you come to a channel, we don't see anybody, you must wait for each player to move to another zone. When this happens, the player is saved and stored in your variables, so the next time, only it's current location will show as 'N/A' until he moves.

Q : I'm using SlashCmd and alias, and when I try to send a message, I don't see anything in my chatframe, nor I see messages from others.

  • Some add-ons are not hooking chatframe like they should.
    • If you have GuildAds : Get the latest version, it has been fixed
    • If you have flagRSP : Get the latest version, it has been fixed
    • If you have Guilded : Why do you need this one any more ?

Q: I don't like the way Dates are displayed. How can I change that ?

Q: I don't understand the 'time offset' option

  • When someone creates an event, the time/date for the event is (by default, if you don't change the offset in GEM config) relative to it's computer's clock (which uses international time).
  • Example :
    • My computer's clock is set at GMT+1, I play on a server where time is set to GMT.
    • I create an event for tonight 8pm, GEM will flag (create) the event for 8pm GMT+1 (and store it using universal time value), not 8pm GMT (so not the server time).
    • BUT the date will be displayed for everybody, using their local time. For someone playing on a computer with clock set at GMT+2, the event will show for him at 9pm.
    • The offset value in GEM config, is for people who want events to be shown using server time (or any other time offset), not local time.
    • They can set an offset from local time to match server time. If you don't set anything, it will display/create events based on your computer time (local).

Q: When are events removed from the list ?

  • Events are auto removed (not closed, removed completely from GEM) 1 hour after event's date for non-leader players, and 10 hours after event's date for leader.
  • Using the previous example, the event will disappear for everybody at 9pm GMT+1 (so for the guy playing at GMT+2 time, it will disappear when his computer's clock will reaches 10pm).






GEM Colour Codes

Events List in Events Tab, Where column :
- White = Old event (already displayed)
- Green = New event (never seen)

Events List in Events Tab, Leader column :
- White = Leader not connected
- Green = Leader connected

Events List in Events Tab, Subscribers column :
- White = Not subscribed
- Purple = Level of your selected character does not match event's level range
- DarkGrey = Subscription sent, but not ACKed yet
- Blue = Subscription ACKed but you are in Substitute queue
- Green = Subscription ACKed and you are in Titular list
- Yellow = Subscription ACKed and you are in Replacement list
- Dark Red = You have been kicked from event (and thus unsubscribed). You can re-subscribe
- Light Red = You have been banned from event (and thus unsubscribed). You cannot re-subscribe until you are unbanned

Admin List in Events Tab, Name column :
- White = Player not connected (or external)
- Blue = Player connected but not grouped
- Green = Player connected and grouped

Members list, Guild column :
- Green = Guild leader
- Blue = Guild officer
- White = Guild member

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